Adults and young people all follow the same stages in their training. Through the training you will achieve the stages of Peer Negotiator at your own pace. While doing this you will learn about and become an expert in the essential skills of negotiation. If you complete all the stages, you will be a fully trained Peer Mediator.Using mediation skills and techniques helps everyone work from the same starting point. There is a common language. Everyone understands the rules and participates in the same training:
- Training for all staff
- Conflict management and anger management
- Peer mediation training for trainers for staff
- Peer mediation training for young people
- Training for trainer for young people… you will help to deliver the training to others
- Work with parents and carers
The people, sometimes called the parties, in dispute, decide how a dispute will be resolved.
Mediation is a problem-solving process; it is about finding a solution that the parties can live with. This is called the win/ win approach.
The process of mediation treats both parties equally. Parties must have a desire to resolve their problem.
The mediator needs to remember that they do not take sides, make judgements, or tell people what to do.
The mediator is responsible for helping people talk to each other clearly and come to an agreement. At the end of the mediation, the people who have had a dispute usually agree on what will happen in the future, this is called a Mediation Agreement.
All mediation meetings are all confidential. This means that you do not tell your friends what was spoken about during the mediation.
Peer Mediators need to tell their mediation supervisor/responsible adult if they are worried about something that was said during a mediation.